-Customer specific requirements: shelf type, material, load-bearing capacity, size, surface treatment ..
-OEM needs to provide detailed design drawings and technical parameters; ODM needs to provide application scenarios and functional requirements

-Suppliers quote based on material cost, process difficulty, and order quantity.
-Key terms of the contract

-OEM customers need to inspect whether the samples comply with the drawings; ODM customer confirms design draft and functionality.
-Sample making cost: usually borne by the customer, and can be deducted from the payment for large orders.

-Suppliers produce according to standards and provide quality inspection reports.

-FOB or EXW is the main option, and CIF can be negotiated for large customers.
-After sales terms: 1-3 years warranty (free repair/replacement for non-human damage).